We want to partner with you to provide expert guidance and tools for you to take an active role in your health care. Mercy Health and Mercy Health Physician Partners offer you two separate Patient Portals. Because each portal offers different health care information, we strongly encourage each patient to acquire log in information for both Patient Portals. Our Patient Portals are free and available to use 24 hours a day, 7 days a week.
The new myDoctor's Office portal provides information about your health and allows you to communicate with your doctor's office:
Log in above or request a free access code at your next office visit. Instructions for login available below:
Enroll via Smartphone
Need help or have questions?
Call our Help Desk at 888-339-0840.
Previous Patient Portal Information
As of January 21, 2016: previous patient portal information from NextMD.com will be available to view only here >>
The "Mercy Health Hospital Patient Portal" offers you information about hospital services you have received from any of our Mercy Health hospitals:
Currently, registration requires an in-person visit to a Mercy Health location such as a hospital or lab for security purposes.
If you are experiencing trouble logging in to your account or are experiencing other technical issues, call 1-800-324-8163. Support staff is available 24 hours a day, seven days a week.
To update your home address or phone number, please call one of our hospitals: In Grand Rapids, call 616-685-4000, option 2 and in the Muskegon/Lakeshore area, call 231-672-3713.
If you are experiencing a medical emergency, please call 911 and do not use online messaging.Frequently Asked Questions